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Notice to Our Customers

We are committed to the safety of our customers, employees and the wellness of our communities at large. To help stem the speed of the current outbreak, we are changing operations to allow as many of our Customer Service team members to work remotely as possible. This change may result in longer-than-normal hold times. To better help us help you, please use self-service options or refer to FAQs before contacting us. We appreciate your patience and look forward to serving you now and in the future.

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For Customer Service Inquiries please contact the number on the back of your card. If your card is lost or stolen, refer to the FAQs specific to your Visa Gift Card.

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Blackhawk Network
ATTN: Customer Service
10615 Professional Circle Ste. 102 Reno, NV 89521

When contacting us please provide your name, your card account number and the last four digits of your home phone number. Please help us help you by providing as much information as you can.

Issuing Statement

The Visa ® The Gift Card is provided by Pathward, N.A., an FDIC member, or Sunrise Banks, N.A., located in St. Paul, MN 55103, also an FDIC member, under a license from Visa U.S.A. Inc. Refer to the back of the card for information on the Issuer. This card is valid for use throughout the United States wherever Visa debit cards are accepted. The card cannot be utilized at any merchant, including online, mail, or telephone order merchants, outside the U.S. or the District of Columbia. Refer to the Cardholder Agreement for comprehensive details. Utilizing this card implies acceptance of the terms and conditions outlined in the Cardholder Agreement. Managed and serviced by Blackhawk Network California, Inc.

© Blackhawk Network, Inc. retains all rights. Trademarks displayed are owned by their respective proprietors and are used with authorization.